As leaders, we are always going to be faced with problems. Being able to find the correct way to deal with the issues plays a huge role when trying to become a respectable leader.
While working in different fields or conducting training sessions with businesses, I have seen many problems that are never properly identified or dealt with and they end up becoming a bigger problem as time goes on.
By not identifying problem areas early, your workplace and leadership position could be at risk of a number of different things.
These could include:
Angry staff members, as they are sick and tired of the same issues causing problems.
Bad morale from staff as they feel that you, as a leader, are ignoring them.
You may lose good staff members to your competition.
Loss of time, which equals loss of money.
Customers see the problems and choose to take their business elsewhere.
Bad company image.
Depending on what it is, it could cause an accident or incident in the workplace.
There are some easy and simple steps that can be taken with your team members to help find problems. This could be done by conducting a 5 Whys Method or a Roots Cause Analysis, Problem Tree Analysis, or a Fish Bone Diagram.
Most of all, you want to identify the problem and find the best possible solution to fix the problem as soon as possible.
Below I have created a short 2-minute tutorial taking you through the steps of how to conduct a 5 Whys Method with an angry staff member.
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